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Offline harryiyke

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Lost My Account
« on: February 11, 2017, 07:09:15 AM »

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Please, can some one tell me whats happening to me. Iam new to TBC, i created an account and funded it with just 5tbc to start with. i was about buying more tbc when i decided to check my wallet and discovered i couldn't have access. i tried and tried and finally i decided to reset my password and i was told my email no longer exist. i tried to recreate my wallet and it accepted it with the same email address i used before.

does it mean ive lost my account? ive been in BTC and have never experience this kind of issues.
the system kept referring me to the log and how am i suppose to access the log? can anyone help me?

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Offline admin

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Re: Lost My Account
« Reply #1 on: February 11, 2017, 08:48:08 PM »
Quote from: harryiyke on February 11, 2017, 07:09:15 AM
Please, can some one tell me whats happening to me. Iam new to TBC, i created an account and funded it with just 5tbc to start with. i was about buying more tbc when i decided to check my wallet and discovered i couldn't have access. i tried and tried and finally i decided to reset my password and i was told my email no longer exist. i tried to recreate my wallet and it accepted it with the same email address i used before.

does it mean ive lost my account? ive been in BTC and have never experience this kind of issues.
the system kept referring me to the log and how am i suppose to access the log? can anyone help me?


Let's chat in private message to ask some more questions on this.
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Offline harryiyke

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Re: Lost My Account
« Reply #2 on: February 12, 2017, 12:42:19 AM »
Please, how do i get to chat with you privately?
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Offline admin

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Re: Lost My Account
« Reply #3 on: February 14, 2017, 11:14:26 PM »
Quote from: harryiyke on February 12, 2017, 12:42:19 AM
Please, how do i get to chat with you privately?
You have a strange experience. You may have to double check this email you are talking about or send an email to the TBC admin via [email protected] to help you out.
« Last Edit: February 16, 2017, 12:07:40 AM by admin »
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Offline Kelvin02

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Re: Lost My Account
« Reply #4 on: February 15, 2017, 11:44:29 PM »
Pm  me if u want more info. 08175144268
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